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Mainland Bank recognizes the importance you place on your privacy and the confidentiality of your financial information. We think it is important for you to be informed of the policies we have in place to safeguard your privacy. We will use certain terms in this notice that are defined as the following:
and also consumers who may use a service we provide (such as an ATM) without any real account relationship or someone who may have applied for a loan but was declined.
Information That We Collect We collect nonpublic personal information about you from the following sources:
NonPublic Personal Information and Other Parties We do not disclose nonpublic personal information about you to anyone, except as permitted by law or as disclosed in this disclosure. NonPublic Personal Information and Former Customers We do not disclose nonpublic personal information about former customers, except as permitted by law. Authorized Sharing – Joint Marketing We may disclose the information we collect about our customers and former customers, as described below, to other financial institutions with whom we have joint marketing agreements:
You do not have a right to opt out of the disclosure of this information. Types of Businesses Here are the types of businesses with whom we may disclose nonpublic personal information under this section:
We make disclosures to other nonaffiliated third parties as permitted by law.
If you decide to close your account(s) or become an inactive customer, we will adhere to the privacy policies and practices as described in this notice. The Confidentiality, Security, and integrity of Your NonPublic Personal Information We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. Our employees are educated about the importance of maintaining customer confidentiality and customer privacy. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information. Internet Privacy When you visit our web site to view any pages, read product information, or use our online calculators and tools, you do so without telling us who your are, and without revealing any personal information. While we do not collect identifying information about visitors to our site, we do use standard software to collect information for the strict purpose of tracking activity on our site. This allows us to better understand how many people use our site and which pages and features are most popular. The only information we normally collect and store is:
There are instances where you may elect to provide us with personal information. If you fill out one of our feedback or request forms or send us a e-mail, you are transmitting the information that appears to your in the form or the message. This will typically include information like your name, mailing address, e-mail address, the kind of request you are making, and any other information necessary to fulfill your request. You never transfer personally identifying information that you do not enter yourself. This is always your option; this information cannot be collected unless you specifically elect to send it to us. This information is used internally only for the purpose of fulfilling the request or for contacting you directly and is not given or sold to any other organization. Note: No encryption takes place if you send us e-mail. Our web site is not targeted or marketed to children. CUSTOMER COMPLAINT NOTICE The Mainland Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against the Mainland Bank should contact the Texas Department of Banking through one of the means indicated below:
Telephone No.: (877) 276-5554 Fax No.: (512) 475-1313 E-mail: consumer.complaints@banking.state.tx.us Web site: www.banking.state.tx.us |
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